Our booking system is currently experiencing a technical issue. Please book via our app whilst the engineers are fixing it. Thank you.

Post-COVID Reopening Frequently Asked Questions

Our on-demand classes can be viewed on our “Virtual Studio” page by following these simple steps:

  1. Visit our pricing page to purchase a membership.
  2. Then visit the Virtual Studio and put your email in the box.
  3. You’ll be presented with a series of video playlists. You can select individual videos by clicking the drop down arrow. 

ON DEMAND classes are available to members at any time, from anywhere!

  • You can access the library from the Virtual Studio page on our website

An email invitation is only sent for LIVE classes.  You can access your on-demand class from the Virtual Studio page on our website.

  1. Make sure you’re using the correct email. This is the one registered with Whitespace Studios. 
  2. If the videos are not showing up – try refreshing the page using the following method only:
    CMD/CTRL + SHIFT + ‘R’

Our online classes can be booked in the usual way to make this everything as seamless as possible. Follow these simple steps to book:

  1. Use the App or log in to your existing Whitespace account by clicking ‘login’ located in the top right-hand corner of the whitespace website – you don’t need to create a new account with us
  2. Visit our pricing page to purchase the option that best suits (you’ll need to do this before booking a class)
  3. Then visit our class schedule and pick your next class
  4. Click ‘book’
  5. Classes can be booked a week in advance, up to 24 hours before starting
  6. Bookings can be cancelled up to 30mins before with no charge.

LIVE classes are accessed via Zoom. Once you’ve followed the steps above to pay and book, then

  • Set up a FREE Zoom account, and download to your phone, tablet or desktop.
  • You’ll receive an email invitation to join the class 15mins before it starts
  • Please check your whitespace profile (via the app or website) and make sure all of your email confirmations are switched on. This is so we can send you the Zoom link to join. Also remember to check your JUNK / SPAM / PROMO folder or try searching ‘whitespace’ in your email account.

Zoom is the online video platform that we are using to host our LIVE classes. You can set-up a FREE Zoom account here, and download to your phone, tablet or desktop. It can take a few minutes to set up, but it’s very user-friendly and we trust you’ll get the hang of it quickly.

Nope! Some students LOVE this feature and some don’t. Once you arrive in the class and say HI to the teacher, you’ll be invited to switch both your sound and video off. This gives you privacy and also improves the quality of the streaming. Here’s some fun tips on how to use zoom too!  

Firstly, it’s worth double-checking your whitespace account (via the app or website) to confirm you’re definitely booked in. Also check you’ve ticked all email notifications turned on in your whitespace profile. Also remember to check your JUNK / SPAM / PROMO folder or try searching ‘whitespace’ in your email account.

The class booking window closes 30 minutes before each class, so you may have missed this.  Perhaps try booking one of the other classes in the schedule.

LIVE classes are only available at the day and time scheduled. This helps to create the sense of community and connection which is one of the things we love about this platform, and that many of us are needing right now. If you need more flexibility, our ON DEMAND library is a great option for you.

Only the teacher can RECORD a class, and where this happens the recording will only be of the teacher (not the class participants). This helps us to monitor quality

When clicking the email link to “join class” – your browser will try to open the Zoom program installed on your device / computer. 
If you find this doesn’t work, please try using a different browser first – especially on tablet devices. 

If on a mobile device, once you’ve joined the class, press the zoom prompt which says “dial in/call over internet” and you’ll then be able to hear the teacher. 

Our new Safe Studio Standards provide new protocols to protect the highest standards of health and safety for our students and team. Learn more about our Safe Studio Standards.

Yes, staff or teachers will check you in and we will only use verbal assists in class. You will bring your own mat and props, as our studio ones are unavailable. We will limit time in the studio, opening 15mins before class and leaving within 5 mins. You’re of course welcome to commune in the space outside.

Throughout the day we’re sanitising high touch areas such as light switches, door handles and knobs, bathrooms, rails and more. Our staff has gone through an intensive training to ensure they know exactly what to clean and how to do it.

All classes must be reserved in advance to limit studio and class capacity, there are no walk-ins at this time. Mat markers are on the floor to guide your mat placement and ensure at least 2m of space between you and your fellow yogis. Reception will be closed for now to avoid congestion.

Our changing area will be closed to reduce contact, so come dressed ready to practice. Only bring what you need for class and keep anything else at home or locked safely in boot of your car.

You don’t have to wear a mask but you’re welcome to if it makes you feel more comfortable. We may not be able to see your smile, but trust me, we’re know you’re happy to be back. For more detailed information visit our Safe Studio Page.

Yes, class capacity will be limited and mat markers will be in place to ensure students have at least 2m distance. Please be prepared to bring your own mat and props. This of course means all spaces must be pre-booked.

If we become aware of a reported case of COVID-19 in our studio and you had potential contact with the individual, we will notify you within 24 hours. In addition, we will take all safety precautions to deep clean and disinfect the studio before reopening for classes.

There is no way to predict what might happen, but our goal is to open up class capacity and our timetable as soon as we can do so safely.

Some of our teachers have chosen to delay their return because they are shielding loved ones or have planned some well-deserved rest over the summer, which we fully support. Our plan is to reinstate as many team members as possible and continue expanding our class timetable.

All of our lives have been turned upside down with the covid pandemic, including our teachers.  As we re-open, we’re supporting their changing needs as well as some of the limitations currently imposed by the government.  There is no way to predict what might happen, but our goal is to open up class capacity and our timetable as soon as we can do so safely.  

When booking online via our website or app, all live-streamed classes will be clearly detailed.

Our camera is positioned directly on the teacher. None of our live-streamed classes will be recorded and we are using a secure network and software to ensure we adhere to our privacy policy.

Yes! Just ask message us before hand or ask to pop in to our Yoga Shop after class

Yes, you’ll need to book your spot before coming to class. You can use the Whitespace website or app. No drop-ins are allowed at this time.

To book a class, visit the Timetable on our website or Whitespace app. You’ll need to sign into your account. If this is your first time signing in, create your Account using the same email address you used on your first studio visit. Make sure you’re opted in to receive email updates for your booking.

With limited capacity in class, we’ve had to change our in-studio cancellation window to 24 hours or more before class starts, and live online to 30 minutes, with no exceptions. You will still be charged for the class if you don’t attend or cancel within this window.

As we’ve had to reduce our timetable and class sizes, we now require in-studio cancellations no less than 24 hours before the start of class so we can still give the spot to another student (live online classes will be 30 minutes)

Click ‘cancel’ next to your reserved class from your Profile Activity on the Whitespace website or your Whitespace App “My Classes”

Bookings help us control studio and class capacity required by our Safe Studio Standards for the health and safety of our teams and students. It also ensures we have a record of everyone attending class that day.

If a class is cancelled, you will receive an email notification and you will not be charged. Make sure you’re opted in to receive email updates for your reservation.

We can never guarantee a teacher, especially in this current climate. Please check our website for the latest updates. We will notify you if a class time changes or is cancelled. To receive updates, make sure you are opted in to our emails.

Other Frequently Asked Questions

Our live-online classes can be booked in the usual way to make this everything as seamless as possible. Follow these simple steps to book:

  1. Use the App or log in to your existing Whitespace account by clicking ‘login’ located in the top right-hand corner of the whitespace website – you don’t need to create a new account with us
  2. Visit our pricing page to purchase the option that best suits (you’ll need to do this before booking a class)
  3. Then visit our class schedule and pick your next class
  4. Click ‘book’
  5. Classes can be booked a week in advance, up to 24 hours before starting
  6. Bookings can be cancelled up to 24 hours before with no charge.

Our On-Demand video library can  be accessed by members by clicking the “virtual studio” at the top of the website. 

Visit our pricing page to purchase the pricing option that best suits you (you must do this before booking a class)
Then simply, click the ‘book’ button next to the class you want to attend and follow the simple steps to check out. See the rest of our FAQs on how to access the on-demand library and LIVE classes

We have a range of price options to suit everyone. You can pay for a single class, but if you’re practicing more than once a week our All-Access membership is definitely the best choice – with many classes a month to choose from, it’s a no-brainer! Check out our pricing page for details.

All class passes were put on hold when our studio closed, any classes remaining that you’ve already paid for will be carry forward for you to use when we reopen.. Because our online classes are a bit different, we’ve come up with different pricing, which is cheaper than our usual class passes. You can buy individual classes or enjoy UNLIMITED classes with our a rolling 1 month membership by visiting our pricing page  If you’re planning to enjoy at least one class a week, our Virtual Unlimited pass is a much better option – offering you nearly 60 classes a month for the same price!  

Yes, we’ve tried to make things as easy as possible. Whether the class is 45mins, 60mins or 75mins, the price is the same. If you’re planning to enjoy at least one class a week, our “AT HOME” or “FLEXIBLE” is a much better option.

Our class schedule very much depends on which teachers are available and able to teach online, and also our capacity to manage our virtual studio with a reduced team. We’re offering as many options as we can – over 50 classes a month – which we hope you enjoy!

The perfect antidote for the modern world. Yoga is the ultimate exercise and method of self improvement. With a proven record of at least 4000 years (possibly much longer), what makes it magical and different from our Western workouts is that yoga gives you true fitness, inside and outside. Some of the many benefits of yoga include: increased tone, strength and flexibility, weight loss, improved posture and breathing; a greater ability to cope with stress and a feeling of calm.

No. Yoga is not a religion. It has no bible or other doctrine that its students follow. Instead, it is a practical system for healthy living, which includes movement, diet and a set of ethical principles.

Everyone comes to Yoga for different reasons: to tone up, learn how to relax, become more flexible or simply for some me-time. But we all leave feeling transformed and healthy on the inside as well as out.

The benefits of yoga are extensive. Not only does yoga affect the physical aspect of the body, it addresses the mind and spirit as well. Don’t be surprised to find that you are also sleeping more deeply then you have since high school, or able to concentrate more easily at work.

Daily exercises are a great way to help relieve the stress of your day and can bring a sense of well-being to your life. Here are the top ten benefits of yoga.

Stress Relief

Yoga reduces the effects of stress on your body. One of the benefits of yoga is that it encourages relaxation and can lower the amount of cortisol in your body.

Pain Relief

Daily exercises of yoga help ease the aches and pains of the body. Many people with very serious diseases have reported less pain after these daily exercises, such as asanas or meditation.

Better Breathing

You will learn to take deeper, slower breaths with daily exercises of yoga. It will help to increase your lung function and set off the body”s relaxation response. This can be one of the most powerful benefits of yoga.


You will notice your level of flexibility will increase, which will help with your range of motion. Sometimes in the yoga daily exercises, people cannot even touch their toes. The benefits of yoga will include lengthening the muscles, tendons, and ligaments in your body to help you become more flexible.

Increased Strength

Yoga poses use all the muscles in your body and help you increase your strength level from head to toe. The benefits of yoga and daily exercises will help you strengthen your muscles close to the bones, which increase the support of your skeletal system as well.

Weight Management

You will see the benefits of yoga begin to affect your scale. Daily exercises are always recommended, but yoga helps reduce the level of cortisol in your body. This aids in weight loss and fat burning.

Improved Circulation

Yoga will help improve your body”s circulation. In turn, with daily exercises, you will see the benefits of yoga with lowered blood pressure and pulse rate

Cardiovascular Conditioning

Even the most gentle style of yoga will help to lower your resting heart reate and increase your overall endurance. This is one of the important benefits of yoga to help improve the amount of oxygen taken in during the daily exercises.

Focus on the Present

You can have greater coordination, memory skills, reaction times, and improved concentration skills by utilising yoga for daily exercises. These benefits of yoga will extend far out of the yoga class.

Inner Peace

What more could you want. This is one of the primary reasons that people do daily exercises of yoga. This is one of the most important benefits of yoga and is also one of the more easy ones to attain.

The benefits of are very far reaching indeed. There is no one other bodywork avenue that will address all of these issues in one simple session. For those of you that think yoga is too easy, I encourage you to try one class. You may find it is just what you are looking for.

Pilates is an exercise system designed to stretch, strengthen, lengthen, tone and balance the entire body. It improves your posture, releases stress and increases strength and flexibility. Pilates works the deeper muscles in a focused manner strengthening core postural muscles and developing correct body alignment. This stabilises the spine and supports the back.

The biggest difference between Yoga and Pilates is more philosophical than physical. While Pilates takes a mind-body approach to exercise, Yoga’s view involves mind, body and spirit. Yoga’s teachings encourage us to be kind to all beings, including ourselves, and to search for balance in our lives and lifestyle. Whereas Pilates focuses on mental concentration, breathing and movement.

The physical differences between Yoga and Pilates derive from their contrasting outlooks. Yoga’s approach is holistic, emphasising balance in all areas – equally strengthening all muscle groups, creating mental and physical balance, encouraging moderation in everything. Pilates mainly works on the core muscles in your trunk (called the powerhouse), and building strength there above all. Yoga involves poses which are held while exploring your breathing, physical feelings and emotions. Pilates is about moving in ways that help strengthen your powerhouse, including your stabilising muscles. Yoga emphasises flexibility over building strength (although it enhances both), while Pilates emphasises toning over flexibility (but, again, it enhances both).

Depending on your fitness goals, you may choose to practice yoga or pilates exclusively, or include them both in your workout regimen. While there are certainly differences between yoga and Pilates, they complement each other well and are both low impact workouts that can be practiced either in a class setting or in the comfort of your own home.

No! Every class is taught at every level. Every pose has its modifications to benefit every person’s fitness level. At Whitespace we encourage every participant to “listen” to their bodies and only work at that level. We have Beginners Courses designed specifically with you in mind.

Yes! If you suffer from back or neck pain, repetitive stress injuries (like carpal tunnel syndrome), arthritis, bursitis, or osteoporosis, you can not only try a class, you’re bound to benefit from it. Do let your instructor know of your health concerns prior to class.

PLEASE NOTE: If you suffer from any severe or unusual medical conditions (such as heart disease, high blood pressure, a previous head/neurological injury, a high-risk pregnancy etc), please take responsibility for your body and seek permission from your GP before embarking on any new exercise program.

There are many different types of back problems, so always seek medical advice first. We have worked with many people who have improved their backs through yoga and pilates. But we have also seen many people damage their backs through unintelligently practice. When approached intelligently, our classes strengthen the core – the natural support of the body – and can release tension that many of us hold in our backs. The main part of the practice to watch out for, as potentially putting too much strain on the lower back, is back bends – these motions should be practiced with care. Don’t work through pain in the back – ‘no pain no gain’ does not apply here. And if experiencing any form of regular discomfort, once again, seek the advice of your doctor or osteopath.

We will always do what we can, and make reasonable adjuments to meet the specific needs of every student. Please contact us to discuss these privately.

No! This is a real misconception. Yoga and Pilates is accessible for all ages, levels of fitness and flexibility. The important thing to remember is this is not a stretch class, but has the potential to go much further than that, as you start to release the deep conditioning within the body and start to build an understanding of it. Physical restrictions will dissolve naturally over time with sensitive practice. This can be done whether you are flexible or not. So, whoever you are, however old or fit you are, however long it has been since you stretched or moved, this is for YOU!

A Beginners Course or a few Private 1-to-1 sessions are the ideal (but not the only) way to begin your practice. You will be alongside other beginners, discovering yoga in a safe + fun space. The practice builds week by week, providing a solid foundation + inspiring you for classes or a course at the next level.

If this doesn’t work for you, then Beginners or General drop-in classes are the best place to start. These classes are fine for beginners as postures are adapted to each individual’s level. Remember, everyone was a beginner once! See details of our classes for more information.

We recommend wearing loose and comfortable clothing with layers that are easily removed or added to allow for changes in body temperature during class. Be ready to practice in bare feet. This is the traditional (and safest) way to practice. One thing that we would recommend is to wear a top that you can keep on until you warm up and that you can put on at the end of a class, especially for relaxation.

The studio does usually provide mats for hire, however we are currently asking students to only bring their own mat when possible. Not only because of the obvious hygiene benefits, but also because having your own mat allows you to have your own personal space to practice. It may encourage and help you to develop and deepen your practice at home.

If you have a rigorous yoga session that burns calories you will definitely lose weight. For us, the main advantage of yoga regarding weight loss is the way it starts to balance out the whole body as well as the mind. This, in turn, has the possibility to re-programme the body for longer results than just a quick weight-loss programme.

The more you come, the better you’ll feel; once a week you’ll really feel the difference but ideally 2-3 times or more is better. The more you practice, the more you’ll progress and really experience the benefits.

Classes follow a traditional Hatha Yoga format and structure as follows:

  • Short Relaxation or Preparation Period
  • Breath awareness/practises
  • Some gently limbering/warming up exercises
  • Asana/Posture work
  • Breathing practises and guided relaxation to finish

Classes are always modified and adapted to suit the variety of abilities and experience of the class, and students are always encouraged to work within their own range of ability.

Ahimsa is the golden rule. It means ‘do no harm’, and that starts with you. This means listening to your body, mind and breath attentively, with an attitude of love and kindness. This ensures we have the constant, moment-to-moment dialog to make sure we’re ok. If your breathing is laboured, or struggling, it’s a sure sign you are somewhere you shouldn’t be.

A good teacher will try to protect you from yourself in class, but ultimately its your choice whether you move with ease and grace, accepting your physical limits, or choose strain and consequences. To keep out of mischief, choose wisely.

Read more on our class styles to help choose the right class for you. If you are still unsure, ask our front desk, which is manned by experts who will help you to get to the best class for your needs.

All classes are currently pre-booking only. 

Classes can only be booked or cancelled using the app or on our website!

We have created many ways to pay so that you get the best value for you. Different people want different things, but here are some guidelines. If you would like to talk through what’s best for you please ask our front desk or call 01908 566610.

  • if you come more than once a week, then our All Access Membership would be best, offering you Unlimited On-Demand or Live classes and 2x In-Studio classes each week – making a commitment to both ourselves and each other – to living more consciously.
  • If you’re looking for a little flexibility on your practice, our “Flexible Membership” offers the best of both worlds, with 1 in-studio and online class each week.
  • If you prefer to stay at home, our “At Home” membership gives you unlimited on-demand access and 2x online live classes each week. 

No. Courses are designed to build on each consecutive week to give you maximum benefit – helping you to build a solid foundation to your practice and help you to achieve your personal goals. It’s also a very nurturing environment when everybody in the group is progressing along the same journey together.

We kindly ask that you give us at least 48 hours advance notice to cancel private classes & treatments, or 14 days to cancel a workshop or course, 24 hours for a daily in-studio class, and 30 minutes for a live-online class. We will then offer you a full refund or a replacement class.

We regret that no refund or transfer can be given if you are unable to attend due to illness, work, family or other reasons. This applies to any private classes cancelled within 48 hours, or any workshop/course cancelled within 14 days. If a course or workshop is cancelled you will be offered either a refund or the option of being transferred to an alternative event. Before committing to a course or workshop, please ensure you can attend the scheduled number of sessions to get the most out of the programme.

All bookings are non-exchangeable. Class Passes are non-exchangeable, non extendable and non-refundable.

No. Sorry. We cannot offer refunds or rollovers for students who are unable to attend some or all of the classes on their course due to illness, work, family or other reasons. We did in the past, until it got way out of hand with too many requests. It became impossible to manage and unfair on those students who either did attend each week or couldn’t book on as the course was full.

Before committing to a course or workshop, we always recommend you can attend the scheduled number of sessions to get the most out of the programme. Thank you for your understanding.

No. Class Passes are a great way to buy classes at a discounted rate, available to those who have committed to a regular practice. Once you have committed to a Class Pass, we recommend that you plan for and attend the paid number of sessions to get the most out of the discounted offer.

As the courses are not running concurrently, it’s not possible to switch between days/courses. Once you have committed to a course day and time, we suggest you check you’re available to attend the same day/time for the following sessions.

Our Newbie Offers are only available for anyone brand new to Whitespace. These are (admittedly crazy!) offers to help encourage people to stay a while so they get to experience the magical benefits of the practice. Hopefully you enjoyed one of these offers when you first came to Whitespace too! Throughout the year we ensure there are great deals for ALL of our customers including Discounts on Classes, Sales, Free Talks & Taster sessions – make sure you take advantage of these!

If you’ve receive this message when trying to login:

“The change you wanted was rejected.
Maybe you tried to change something you didn’t have access to.”

This is usually because cookies haven’t been enabled for your browser. Cookies are required by any website which has an “add to cart” function. 

You can see details on how to re-enable this by clicking here.

If you’ve already enquired or practice with us – there is a good chance you’ve got a registered email with us. You don’t need to create a new login.

The easiest way to log in, it to click ‘sign in’ and put in your email then ‘get new password’ or ‘forgot my password’. This will allow you to set a new password with the same email that Whitespace has for you.

Just search for ‘Whitespace Yoga and Wellbeing’ in your apple app store or android play-store.
I’m afraid we don’t currently have an app for Windows mobile.

Whilst we still recommend students pre-book their classes, just as is compulsory with workshops or courses – it doesn’t require the app.

You can still book online from our website schedule using your computer browser.

Yoga and Pilates is something you can do without any equipment or props. But you might want to consider a number of things. A mat designed specifically for yoga and pilates not only gives you much-needed grip, but can also act as a cushion against hard or cold floors. These are usually available for hire at the studio, but we’re currently asking students to take in to consideration the hygiene benefits of owning your own mat – so please bring your own!

Sometimes you might benefit from a few extras. Belts are very popular as they can give you length in the arms when needed, or they can be used in imaginative ways in certain positions. Blocks are often used to aid and support particular parts of the body to help with the correct alignment of a position. All of these pieces of equipment can be very useful when practicing, but it is our belief that we must be careful not to become too reliant on any of them.

Mats are so easy to care for, in fact all you need to do is pop them into the washing machine.

Washing instructions

  • Machine or hand-wash in 30 degrees, or cold water
  • Add a tea spoon of mild detergent
  • Rinse twice

Hang in a well ventilated room: drape over banister or over radiator to dry (may take up to 2 days depending on how well ventilated the room is) but do NOT direct contact with the radiator.

Breaking in

If you find your mat is a little slippery to begin with, then here are some tricks to breaking in your new mat:

  • machine wash as above – this will help to increase the ‘sticky’ nature of the mat when new
  • place your mat on well used floor space and walk over it to break in
  • take a scrubbing brush that you would normally use for pots & pans and break the surface gently over the top and bottom of mat where the hands and feet are positioned
  • place your new mat under an old mat while doing practice to break in

Good, quality mats are very durable, however no mat will last forever. You will know when it’s time for a new mat when your old mat just doesn’t have the grip it used to, when it starts peeling off and you leave a trail wherever you go, when it smells and no amount of washing changes that. Or maybe it’s just time to get a new one when you spy a great new colour!

You can be creative as you like with this one! Contact your local homeless shelter, your favourite old mat could bring so much comfort to another person’s life. Maybe donate it to another student or local charity, use it as a non-slip surface at home between rugs and wooden floorboards, as protection under pot plants. The possibilities are endless – let us know if you come up with a good one, we’d love to hear from you.

For those new to yoga, any time from the 14th week of pregnancy – at this time the embryo “implants” in the womb and once embedded the pregnancy is more stable ie risk of miscarriage is much reduced and energy levels often improve. For those who are already practicing yoga, it is safe to continue with modifications.

You are encouraged to do yoga during Pregnancy for your health and the baby’s health. Yoga and Pilates are excellent for pregnancy on physical, emotional and mental levels. However, for the first trimester, it is recommended you do not practise yoga (or reduce your practice if you’ve already been doing yoga for a while). This is a crucial phase and it is important that the body is allowed space to adapt to the transition. The second and third trimester are times when yoga can support and aid pregnancy – into and beyond the 40th week of pregnancy!

You will need tell the teacher about the SPD and take the sessions very gently. The teacher will give you different practices to many of the other women- your focus is on keeping the pelvis level and steady and strengthening rather than stretching.

Yes on both a psychological and physical level the yoga helps women prepare for birth- these classes are specifically designed to support the journey from pregnancy into birth and beyond.

Yes the sessions are quite gentle. If you are concerned do mention it to the teacher but nothing you do will put the pregnancy at risk.

Any time you feel ready, the baby will need to sleep and feed often in the early weeks but the classes are there to support you in the mothering journey and in that way to support the baby, as well as the practices specifically for nurturing the baby.

Any further questions

If you have any questions that haven’t been answered here, please call us at the studio on 01908 566610 and we’d be happy to help.